Terms & Conditions

Welcome to our website - please see our website usage terms and conditions below:

Terms & Conditions:

For orders below £100 (excluding VAT) a processing fee of £10 will be added.

Free delivery for your first order offer is only for UK delivery and excludes delivery to Scottish Highlands and Islands, Ireland and Northern Ireland. To claim free delivery on your first order, please select “Collection from Distribution Centre” at the delivery option stage, type in "free delivery" on the comments/delivery instructions section and we will call you if required to book in 3-5 working day delivery for free for your first order only if it meets the terms and conditions.

Please note this offer is a one-time use only! You may use 5% off your first order instead but this offer cannot be used in conjunction with the free delivery on first order offer. Orders above £800* excluding VAT for UK Delivery is still free as mentioned on our website so if your order is above the free delivery requirement, you may use the 5% offer instead and it will show as free on the delivery option. 

Fans, fan heaters, clothes airers and all garden furniture are excluded from the 5% first/second order discount code. The code will not apply to these items if they are also in your basket. Please note you can only use this offer once.

*Get FREE DELIVERY when you spend £800 (excluding VAT) or more on our site (*UK Mainland Only). For delivery details, visit the delivery and returns policy page. 

You must be over the age of 21 to purchase any goods from this website.

For next day deliveries, orders must be placed before 12:00 noon. Our next day service has a 98.5% success rate.

The delivered goods remain the sole property of Dina International Ltd until full payment of the purchase price.

When you place an order with us you agree to our cancellation's and returns policy. We do not refund PayPal or debit/credit card charges. Please view our returns policy page for more details.

Customers on account will be subject to delivery charges if the order is below £800 (excluding VAT) for UK mainland deliveries only.

Delivery will be free for deliveries in Leicester over £300 (excl VAT).

Website usage terms and conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Dina International Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Dina International Ltd’ refers to the owner of the website whose registered office is Prashanti House, Sussex Street, Leicester, LE5 3BF, United Kingdom. 

The use of this website is subject to the following terms of use:

- The content of the pages of this website is for your general information and use only. It is subject to change without notice.

- This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: Name, Address, Telephone number, Email Id, Ip address.

- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

- Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

- This website contains material that is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

- All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

- Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

- Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

- All the prices are exclusive of VAT.