Privacy Policy

This privacy policy sets out how Dina International Ltd uses and protects any information that you give Dina International Ltd when you use this website.

Dina International Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Dina International Ltd may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 14th November 2012.

What we collect:

We may collect the following information:

Name and job title

Contact information including email address

Demographic information such as postcode, preferences and interests

Other information relevant to customer surveys and/or offers

What we do with the information we gather?

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Internal record keeping.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

All online payments are handled by Paypal and Barclaycard. We do not store any debit/card details.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file that asks permission to be placed on the memory of your device. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

When you register with Dina International Ltd, we will ask if you would like to receive marketing communication emails. You can change your preferences, over the phone or in writing an email or letter to us at any time. All our marketing communication has an unsubscribe option to opt-out of marketing emails.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Dina International Ltd, Prashanti House, Sussex Street, Leicester, LE5 3BF, United Kingdom.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

App‑Specific Privacy Policy for Dina App

1. Introduction

This App‑Specific Privacy Policy explains how the Dina International Ltd mobile application (“the App”) collects, uses, stores, and protects information when used on Android devices.
This section is required for compliance with Google Play Store policies, GDPR, and the Google Play Data Safety framework.

2. Information the App Collects

Depending on how you use the App, we may collect the following types of data:

a. Personal Information (if provided by the user)

• Name
• Email address
• Contact details
• Account or login information

b. Automatically Collected Data

• Device information (model, OS version, app version)
• Log data for performance and crash diagnostics
• Usage analytics (e.g., screens visited, features used)

c. No Sensitive Data

The App does not collect:

• Financial information
• Biometric data
• Health data
• Government identifiers
• Children’s data (unless explicitly stated and compliant)

3. Permissions Used by the App

To provide certain features, the App may request access to the following permissions:

a. Camera Permission

The App may request access to your device’s camera for purposes such as:

• Scanning barcodes or QR codes
• Capturing photos for in‑app features
• Uploading images (if applicable)

The camera is only used for the specific feature you initiate.
The App does not record, store, or transmit camera footage unless you explicitly choose to upload an image.

b. Microphone Permission

The App may request access to your device’s microphone for purposes such as:

• Recording audio for specific app features
• Voice input (if applicable)

The microphone is only activated when you choose to use a feature that requires it.
The App does not record or listen in the background.

c. Internet Access

Used to load content, sync data, or communicate with our servers.

d. Storage / Media Access

Used only if the App needs to:

• Save files
• Upload photos or documents
• Access media you choose to share

All permissions are used solely for their intended purpose and are never used to collect unrelated data.

4. How We Use Your Data

Data collected through the App may be used for:

• Providing core app functionality
• Improving performance and user experience
• Troubleshooting crashes or errors
• Optional marketing communications (only with consent)
• Analytics to understand app usage patterns

We do not sell or rent your data to third parties.

5. Third‑Party Services

The App may use trusted third‑party tools such as:

• Google Firebase (analytics, crash reporting)
• Google Play Services
• Payment processors

These services may collect anonymised technical data to ensure the app functions properly.

6. Data Storage & Security

• All data is encrypted in transit using industry‑standard protocols.
• Access to personal data is restricted to authorised personnel only.
• We retain data only for as long as necessary for the purposes described.

7. User Rights (GDPR Compliance)

If you are in the UK or EU, you have the right to:

• Access your data
• Request correction
• Request deletion
• Withdraw consent
• Request a copy of your data

To exercise these rights, contact us using the details below.

8. Data Deletion Requests

You may request deletion of your app‑related data at any time by contacting us at:

Email: sales@dinainternational.co.uk
Address: Dina International Ltd, Prashanti House, Sussex Street, Leicester, LE5 3BF, United Kingdom.

9. Children’s Privacy

The App is not intended for children under 13.
We do not knowingly collect data from children.

10. Changes to This App Policy

We may update this App‑Specific Privacy Policy to reflect changes in features or legal requirements. Updates will be posted on this page.

11. Apple App Tracking Transparency (ATT) Disclosure

Some features of the App may use third‑party services that require tracking permissions on iOS devices. In accordance with Apple’s App Tracking Transparency (ATT) framework, the App will request your permission before engaging in any activity that Apple defines as “tracking.”

a. What Tracking Means

“Tracking” refers to linking your data or device identifiers with information collected from other apps, websites, or offline sources for purposes such as:

• Personalised advertising
• Ad measurement
• Cross‑app or cross‑website analytics

b. When the App Requests Tracking Permission

The App will only display the ATT permission prompt if:

• A feature requires linking your data with third‑party data
• A third‑party SDK (e.g., advertising or analytics provider) requires tracking for personalised experiences

If you decline permission, the App will continue to function normally, but personalised advertising or cross‑app measurement may be disabled.

c. What Data Is Used for Tracking

If you grant permission, the App may allow third‑party partners to access:

• Device identifiers (such as IDFA)
• App usage information
• Interaction data related to ads or content

This data is used solely for the purposes disclosed by the third‑party provider, such as improving ad relevance or measuring campaign performance.

d. Your Choice and Control

You can change your tracking preferences at any time by going to: Settings → Privacy → Tracking on your iOS device.

The App does not track you across apps or websites without your explicit consent.